For state workforce systems & local boards
From an unemployment claim to a career with a future.
One system carries a participant from walk-in to placement: an O*NET-aligned skills assessment, an AI-assisted case file, employer and jobseeker portals, community referrals and fiscal tracking — every step scored against WIOA primary indicators of performance instead of reconciled across five vendors later.
- 20
- O*NET occupations mapped
- 14
- Skill dimensions scored
- 6
- WIOA primary indicators
In-demand right now
- +17.9%$132k median
Software Developers
SOC 15-1252.00 · Information Technology
- +32.7%$125k median
Information Security Analysts
SOC 15-1212.00 · Information Technology
- +5.6%$86k median
Registered Nurses
SOC 29-1141.00 · Health Science
- +4.3%$39k median
Nursing Assistants
SOC 31-1131.00 · Health Science
- +20.7%$35k median
Personal Care Aides
SOC 39-9021.00 · Human Services
- +10.5%$62k median
Electricians
SOC 47-2111.00 · Architecture & Construction
Built for how boards actually work
The measurement layer other systems bolt on afterwards is the foundation here.
Objective assessment
A 22-item skills inventory produces a scored profile across hard and soft skill dimensions tied to O*NET content model elements.
O*NET-aligned matching
Every recommendation carries its O*NET-SOC 2019 code, Job Zone, typical education and credential pathway.
Demand-weighted ranking
Matches are boosted by local projected growth and annual openings so participants aren't steered into shrinking occupations.
WIOA performance ready
Each plan projects the six primary indicators and flags credential attainment and measurable skill gain milestones.
One platform, every program
Replace the stack of point solutions your staff switch between all day
Title I, Wagner-Peyser, Title II, TAA, veterans priority, WOTC and ETPL run on the same participant record — so co-enrollment, service history and outcomes never have to be re-keyed between systems.
AI-assisted case management
Draft employment goals, IEP steps and case notes arrive prefilled from prior engagements and assessments. Case managers accept or edit, and every field records whether a human or the assistant wrote it.
Case manager work queue
A prioritized daily queue of follow-ups, expiring eligibility, missing documentation and stalled plans — scoped to the caseload each manager actually owns.
Jobseeker portal with real openings
Participants see live postings matched to their IEP and SOC codes, apply directly from their profile, and submit updates that queue for staff validation rather than overwriting the official record.
Employer portal and ATS
Employers register, post jobs, move candidates through screening to hire, and see funnel conversion plus time-to-fill benchmarked against local labor-market medians for their SOC codes.
Center queues and lobby displays
Walk-in check-in, staff routing and live wait times for every American Job Center, with a TV monitor board that rolls activity up from center to board to state.
Community partner referrals
Closed-loop wrap-around referrals with tasks, documents, feedback and outcomes — so a childcare or housing referral is tracked to resolution, not lost in email.
Fiscal and grant tracking
Grant ledgers, obligations, burn-rate monitoring and cost-per-participant tied to the same enrollments that drive performance reporting.
State integration hub
REST, SOAP, GraphQL and SFTP connectors with an encrypted credential vault, run logs and a guided migration tool that field-maps and validates your legacy data before cutover.
Reporting and narrative insight
PIRL-aligned data elements, WIPS submission validation, small-cell suppression, CSV and PDF exports, and AI narrative summaries that name the bottleneck behind each number.
Why boards choose the Navigator
What legacy workforce systems still cannot do
Compliance is the data model, not a report you run
PIRL elements, §116 indicators, priority of service and co-enrollment are captured at the moment of service, so quarterly reporting is a query — not a three-week reconciliation project.
Instead of: exporting to spreadsheets and rebuilding WIPS files by hand each quarter.
AI that drafts the work, with the human on the record
Suggestions are grounded in the participant's own case file and O*NET context, and accepting a draft goal auto-populates the recommended service sequence with editable dates. Provenance is stored on every field.
Instead of: a generic chatbot bolted onto a case note field with no audit trail.
Multi-tenant white-label from day one
A state can run every local board, or a single board can run alone. Each workspace gets its own subdomain, logo, palette and landing page, with data isolated by tenant and role at the database layer.
Instead of: a separate installation, contract and upgrade cycle per region.
Test releases in a sandbox before rollout
Each account can pin a version, preview an update against sandbox data, and approve it before it reaches production staff — with release history per tenant.
Instead of: statewide forced upgrades that surprise your staff on a Monday morning.
Security you can prove to your CIO
Row-level security on every participant table, role-scoped access for administrators, staff and case managers, PII masking for analyst roles, an encrypted credential vault and an automated audit that blocks public data exposure.
Instead of: an application-layer permission check protecting an openly readable database.
Built to make switching survivable
Guided migration jobs with field maps, row-level validation results and a dry run, plus Zendesk-connected support and center-level hierarchy that matches how your system is already organized.
Instead of: a data conversion quote and a six-month blackout period.
Get started
Tell us who you are and we'll point you to the right door
Jobseekers, employers and workforce staff each use a different part of the Navigator. Pick one and we'll take you straight to your portal or a live demonstration.
Request a demo
See the Navigator with your programs and your indicators
Tell us who you serve and what you are trying to fix. We'll walk the lifecycle that matches your setup — Title I, Wagner-Peyser, Title II, TAA, veterans priority, WOTC or ETPL — and show the §116 reporting that comes out the other end.
- 45-minute working session, not a slide deck
- Your board's data model and role structure
- Migration path from your current system